How PsyShare handles service information

This public privacy page explains, at a high level, how PsyShare handles information connected with clinician accounts, referral activity, member discussions, and public contact enquiries.

It does not replace the professional judgement or regulatory responsibilities of members. Formal data-controller details will be added before public launch.

PsyShare stores account and profile information provided during registration and account management, such as name, professional details, contact information, and profile preferences.

This information is used to operate the service, verify membership, support the referral workflow, and manage member communication settings.

Members are expected to keep referral content anonymised and should not post patient-identifiable information into the network. Referral content and discussion posts may be processed to operate the platform, support moderation, and maintain service integrity.

Discussion activity, moderation records, and related platform logs may be retained where needed for safety, administration, or compliance purposes.

If you use the public contact form, your submission is processed through Netlify Forms so that the PsyShare team can review and respond to your enquiry.

Please do not use the public contact form to send patient-identifiable information or urgent clinical material.

PsyShare uses third-party infrastructure to operate the service, including Supabase for application data and Netlify for site hosting and form handling.

Where third-party providers are used, information is processed only to the extent needed to deliver the service and supporting administration.

If you opt into push notifications via your Profile, we store a "push subscription" for each device — the unique push-service URL issued by your browser, plus two encryption keys that allow only us to send you encrypted notifications. We use these solely to deliver alerts for clinical-network events you have opted into (referral interest, nominations, comments on your referrals, account review updates, expiry warnings).

We do not include patient names or referral content in push notifications. You can disable push at any time from your Profile, which deletes the subscriptions on every device you have enabled. We delete this device’s subscription automatically when you sign out.

Members can manage communication preferences within their account where those controls are available. Public-site details, retention wording, and formal operator contact details will be expanded before public launch.

If the platform changes, this page may be updated to reflect the live service and its operational arrangements.